Specialty Supply Company
Specialty Supply Company
Home About Us Parts Project Gallery Manufacturers Reviews Location Contact Us
 
Reviews

Submit a Review



Creative Flair at a Fair Cost!

Our fireplace remodel could not have turned out better. In the gallery #75 see for yourself. Great company at custom work. Took our ideas and made them reality. Pays close attention to detail with a creative flair at a fair cost. I would recommend working with Specialty Supply to anyone wanting a fireplace facelift. Ask for Tim and Vicki, they are the best at what they do

Novemeber 30, 2011 by Jay Pew in Bulington, NJ


Extraordinary Service!

The service was extraordinary. Vicki spent unlimited time with me. I did not feel rushed to make a decision. By the time we completed the transaction of sale I felt I had known Vicki for years. When I called for some help on the product they immediately responded to the problem and were over on a Saturday morning to correct a small problem. I have already share with friends my experience. Thank You Vicki!

October 29, 2011 by Barbara Hopkins in Medford, NJ


Highly Recommended!

What an easy, perfect experience we had with everyone at Specialty Supply! From the selection, design, fabrication, to the install, all was perfect! Highly recommended. My hardest part was selecting new carpeting to finish off the newly transformed room! Wish we had done this years ago.

October 28, 2011 by Karen in Marlton, NJ


Fabulous From Sales to Intall!

This company was fabulous from sales to install! Vicki and Tim answered all of our questions and made sure we were well informed before making a purchasing decision. Tim actually came out to our house to help us determine the best size and type of fireplace for our home. We have a large home with high ceilings and propane heat. We moved into the house in March and it was SO COLD and SO EXPENSIVE. The previous fireplace (installed by the cheap builder) was a non-efficient, improperly installed, NON-INSULATED fireplace that was there to look pretty, but not for heating the house. We decided to go with a 99% efficient vent-free fireplace.

Jim came out to do the install and he made us feel like he was a good friend doing our install. He was professional, yet humorous and was extremely knowledgeable about our new fireplace, among other things! This entire experience from the first time I contacted the company until this moment as I write this was a 5 star experience all around. I do not hesitate to give them my highest recommendation and encourage anyone looking for a fireplace to give them a call. You will not be disappointed!

October 11, 2011 by Amy P. in Woolrich Township, NJ


Extremely Helpful!

Vicki was extremely helpful in giving me information about a product I wanted, but that was for a project in upstate NY. Even though it made sense to find it somewhere local to there, she spent time getting me information and referring me to someone closer to there.

September 15, 2011 by Jennifer in Jenkintown, PA


Top Class!

The service and professional skills of both Vicki and Tim made the purchase of the stove an enjoyable experience. The Lennox brand is top quailty and so are Vicki and Tim. From the moment I talked to Vicki on the phone to the final installation, it was top class. I would recomend them and their product to everyone.

August 12, 2011 by John Mullineaux in Pennsauken, NJ


Passion For What They Do!

I have been to every hearth retailer in south jersey wanting to change the look of my outdated fireplace. When I met Vickie and Tim at Specialty Supply, I could tell they had a passion for what they do. I gave tim what I envisioned this to look like and with some creative suggestions and good measuring made my vision a reality. Not only did this change the look of the fireplace, but it transformed the whole room. The installer did a fantastic job, very neat and clean. I will recommend them to anyone looking to update there old ugly dated fireplace. Again thanks Vickie and Tim and your team of experts for a job well done.

May 3, 2011 by Rob, Moorestown NJ


Exactly as Promised! Excellent Craftsmanship!

The crew at Speciality Supply did a great job with the conversion of our wood burning fireplace to a gas log unit. Tim reviewed various options with us to help us select a unit that would work best. The crew installed the unit in an existing mantel/hearth. Their work was done exactly the way they promised it to be. Excellent craftsmanship!

April 28, 2011 by Mike and Maureen Yanak, Mount Laurel NJ


Highly Recommended!

Very happy with the outcome, quick installation and follow-up, very good communication. Highly recommend the team.

March 29, 2011 by Elena & Chris, Merchantville NJ


Awesome Job!

Vicki is a true professional, Specialty Supply installed our fireplace and did an awesome job! Vicki followed up and made sure everything was completed on time and there was never an issue that she did not resolve quickly. I recommend them highly!

March 10, 2011 by Brian, Haverfod PA


What a Pleasure to Do Business With!

What a pleasure it is to do business with companies like Specialty Supply. I remodeled my home, dealt with many different contractors but The sales help and the installation process by Specialty was the easiest of all my projects. I can't thank them enough for making that aspect go so smoothly.

March 9, 2011 by Donna Quirk, Sewell NJ


Specialty Fireplace Systems Went Above and Beyond "Great" Customer Service!

Recently I purchased a new fireplace installed by Specialty fireplace Systems . Their showroom had a wide range of what they had to offer, there were so many choices we had a hard time deciding. Thanks to Vicki the manager at Specialty Supply Fireplace Systems for educating us on all the different models we were able to get a beautiful fireplace that looks great and keeps the downstairs toasty. Specialty Fireplace Systems went above and beyond ?great? customer service. I would like to especially thank Tim Cronin the Owner for his expert knowledge so that the original BAD fireplace that was off center is now centered perfectly on the wall. Their prices are reasonable and their installation was very quick, and clean. They also offer a range of other services that relate to fireplaces. The staff was very friendly and helpful throughout the installation (thank you Jim). Even if you are only browsing, the showroom is worth looking at.

March 9, 2011 by Pat Hansen, Marlton NJ


Quick and Dependable!!!

I've worked with Specialty for almost 10 yrs. They complete their work, on time, on budget, also responding quickly to any/all warranty issues.

March 8, 2011 by Tony Warwick, PA


Amazing!

Recently converted a wood burning fire place to gas. Amazing. The service and equipment is second to none. Instalation was on time and clean. My family room is finally warm and comfortable. Wished i had done this years ago. Vicki is an exemplary sales person.

March 7, 2011 by Stuart, Cherry Hill NJ


Easiest Major Decision I Have Ever Made!

I can't tell you how much I am impressed with everyone at Specialty. I was undertaking an entertainment room project and Vicki was extremely helpful in the decision making process. After deciding on the coolest linear fireplace ever, the delivery and installation process was seamless to say the least. Start to finish, probably the easiest "major" decision I have ever made. Now if only they sold pool tables.....

March 5, 2011 by Joe Startare, Cherry Hill NJ


Understands Customer Satisfaction!!!

I have been in residential construction for 35 years, and a construction superintendent for over 20 years, and I can tell you that dealing with Vicki Trimble and the team at Specialty Supply has been terrific. From installation, to after the sale customer service, Specialty has proven to be a company that truly understands customer satisfaction.

March 5, 2011 by Steve Bonitatis, Construction Manager - Haverford Reserve


Very Satisfied Customers

We are very satisfied customers. Vicki and Tim were very helpful, professional, and welcoming. We already have, and will continue to pass the word along to our friends about our experience with Speciality Supply.

March 4, 2011 by Marilyn Loverdi, Mount Laurel NJ


Superb Customer Service/Quality Workmanship

Specialty Supply Co offers the customer service and quality workmanship that is rarely found today. I had a MAJOR issue with a gas fireplace that was installed through my builder. The company that had done the original installation had gone out of business and I was refered to Tim and Vicki at Specialty Supply. They treated me as if I was a returning customer and went above and beyond to get my fireplace replaced. Their customer service was amazing as they are friendly, professional and timely with follow up. Their installation professional, Jim, was timely, curteous, professional and a true expert in what he was doing. My overall experience with this company has been second to none and stands out in my mind as one of the best experiences I've ever had in dealing with home projects. The craftmanship of my new mantle is beautiful and high quality, the work done on premisis was meticulous and clean! It is refreshing to know that there is one company out there that gets it!!

January 12, 2011 by Leigh in Lumberton, NJ


Customer Service

I was more than pleased with the help I received in making my firelog purchase.My questions were answered in a professional and curteous manner and I was made to feel like I was valued as a customer.Money well spent......I would definitely recommend this supplier to my friends.

March 02, 2010 by r catling in Marlton, NJ


Highly recommend 5 Stars!

I would recommend Specialty Supply, specifically Vicki Trimble for all of your fireplace needs. The company was terrific to deal with and Vicki is professional, highly skilled, personable and actually became a friend! Thank you Vicki and Specialty Supply, I will refer everyone I know to your company!

February 25, 2010 by Anonymous


What do you want to know?

I highly recommend Speciality Supply Co. They took our fireplace from 1970 to 2000! Professional, organized and our fireplace looks amazing!

December 10, 2009 by cfo in Cherry Hill, NJ


Sale of Electric fireplace-Dimplex " Brockton-BW

We had a wonderful experience dealing with Vickie Trimble. She was very informative about each of the fireplaces that we were interested in and we ended up buying one. We are very pleased with it.

November 10, 2009 by Michael Bacon in Medford, NJ


They Got It Right for Us!

We moved into an "Over 55" community during the past year, and we needed more choices for the fireplace than the builder was offering. We visited and talked to a half-dozen fireplace businessesin the South Jersey area. For us, Specialty Supply Company had the winning combination of knowledgeable and friendly staff, good pricing and a plethora of choices for the unit, the mantle, the surrounding stone, and the finishes. We loved the final result and highly recommend a visit to Specialty Supply Company to see for yourself what they have to offer.

July 29, 2008 by Sharon M. Banfe in Berlin, NJ

Submit a Review

Specialty Supply Company